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 The Open Source Support Desk Solution Partner Program is focused on system integrators, development firms, extension developers, design/creative/advertising agencies and trainers who promote Joomla and/or WordPress and who have the experience, knowledge, and competency to develop and deliver solutions to to end users, large and small.
Open Source Support Desk’s Solution Partners are experienced and successful providers of CMS solutions and play an important role in their continued growth and adoption.
Our Primary Objective
- Develop a program for strategic partners committed to Open Source Support Desk’s support services, capable of selling to large companies and committed to serving small and medium sized businesses.
- Enable Solution Partners to become Open Source Support Desk’s primary sales channel, allowing Open Source Support Desk to focus on supporting customers and helping partners be successful.
- Build sustainable win-win partnerships that provide a healthy balance of investment and return for both Open Source Support Desk and our partners.
1. Get Started
Why Become an Solution Partner?
Open Source Support Desk creates significant reseller opportunities by offering a broad range of support services that resellers can incorporate into their product portfolios. As an Open Source Support Desk's Solution Partner, your company will:
- Take advantage of dedicated resources that will allow you to offer support services to your customers
- Gain a competitive advantage by providing leading support services, while increasing the necessary revenues, margins and market presence to continually expand your company's business
- Help your customers gain control
- Have access to support tools to deliver innovative solutions
- Be a primary partner for business leads. Open Source Support Desk will share leads for web development projects, training, consulting and change requests with its Solution Partners
2. Get Powered
Partnering With Open Source Support Desk.
Extend the value of your sales proposition by providing your customers with industry-leading support services.
- Support Plans that will fit your customers' needs
- Prepaid Support Bundles offer support services at a discount with every project you finish. Generate additional income while staying focused on acquisition and new projects.
- Support Contracts with strict Service Level Agreements (SLAs) that will guarantee the necessary Initial Response Times for your customers, even outside your company's normal Business Hours.
- Full Support Scope for Joomla and WordPress
- Maximum Security
- Online Helpdesk with 24/7 Secured Access through SSL
- Physical data security
- Logical data security
- Authorized support staff personnel only
- Read the FAQ about our Companies Security Policies
3. Get Results
Expand your Horizons.
Gain Industry Leading Support Solutions with Open Source Support Desk.
 As a Solution Partner, you will leverage Open Source Support Desk's service portfolio, brand credibility, market leadership, and customer base to take advantage of massive sales opportunity. Joining the Partner Network gives your business immediate advantages and adds unique and unparalled support services to your portfolio.
What results can your company achieve as a Solution Partner?
- Expand your market reach and revenue. As a Solution Partner, you have the potential audience of all Joomla and WordPress users.
- Open Source Support Desk will share new sales opportunities for web development projects, design, training, consulting, change requests and other related services with its Solution Partners.
- Get listed on the Open Source Support Desk Partner Directory and
promote your solutions to prospects and customers who
visit Open Source Support Desk’s Online Helpdesk.
- Resale, referral, and co-sell opportunities. Open Source Support Desk acknowledges and/or compensates our partners for bringing in business.
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