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Open Source Support Desk

 

Choose Your Support Plan Submit Your Support Ticket Get an Answer for Joomla or WordPress
Business Owners: Grow Your Business Online

Let us help you use the web more effectively

  • Optimize your website
  • Work smarter
  • Improve the stickiness of your site
  • Connect your site to RSS and social media sites like facebook, twitter and linkedin and expand your audience
  • Technical Support Methods for Joomla and WordPressSetup email marketing tools
  • Create and support web based applications
  • Get results through call-to-action: improve your conversion rates!

With over 5 years experience in solving support requests from clients around the globe, we can demystify Joomla and WordPress for you. Let us help you remove those frustrating issues that keep you from achieving your goals.

Why Wait?

Get jargon-free help on time and on budget now!

We Help You Take Control

We Help You Take Control Over Joomla and WordPress

  • With a free and open source based CMS you will be fully empowered to manage your content yourself
  • We help you and your team with free tutorials and training requirements

We Help You Take Away The Barriers

  • Help Google and other search engines to index your site more effectively
  • Get the right kind of visitors for your business
  • Scale your site in time
  • Enable the type of features your visitors would expect to have access to

 


 

Why Use A Content Management System?

Both Joomla and WordPress give you an innovative and intuitive out-of-the-box solution with zero software acquisition cost. The software and its extensions are backed by a global open source community of thousands and thousands enthusiastic developers worldwide.

Joomla Inspiration

WordPress Inpiration

Launching and maintaining any CMS can be complex: what about hosting requirements, versions, browser compatibility, updates, security, search engine optimization and support?

Open Source Support Desk will help you and your team take control over every aspect of your Joomla and WordPress CMS.

 


 

Scale Your Online Business

  • Open Source Support Desk provides flexibility, scalability and security to support fast growing sites
  • We help you rollout micro sites for events, promotions, brands, departments or office locations in a breeze.

Measure Your Success

  • Let Us Help To Be Successfull With Joomla and WordPressLet us help you setup Google Analytics and analyze and improve your traffic
  • Get real time analytics through Woopra or GetClicky: watch your visitors go through your site in real time
  • Monitor your site every 5 minutes from 48 different locations worldwide: receive email and sms alerts as soon as an issue with your site or server arises

 


 

Support Options To Meet Your Needs

We are happy to help you, up to 24/7.

 

Prepaid Support

Support Contract

  • 24/7 Access to professional help

  • Full control over time spent

  • Full control over cost

  • No monthly billing

  • Help with any Extension or Template

  • CHOOSE your site security level

  • Weekly, Monthly or Quarterly updates

  • Worry-free proactive upgrades and patches

  • No need to submit a Support Request

  • No minimimum term, cancel anytime

         

Order a 4 hour Prepaid Support Bundle Now

4 Hours Prepaid Bundle

Order a Prepaid Support Bundle Now

8 hours Prepaid Bundle

Sign Up For a Basic Support Contract Now

Basic Service Level Agreement

Sign Up For a Professional Support Contract Now

Professional Service Level Agreement

Sign Up For an Enterprise Support Contract Now

Enterprise Service Level Agreement

Save USD 45
Save USD 220
Weekly Updates
Monthly Updates
Quarterly Updates
Sign Up For a Support Contract Now
Sign Up For a Support Contract Now
Sign Up For a Support Contract Now
Learn more about Prepaid Support
Learn more about Support Contracts

Security Services for Joomla and WordPress

  • Protect your investment

  • Secure your brand

  • Avoid costly reworks

       

Password for Joomla and WordPress

Password Reset for Joomla and WordPress

Security Review for Joomla and WordPress

Security Review for Joomla and WordPress

Hack Clean Up for Joomla and WordPress

Hack Clean Up for Joomla and WordPress

Migration Scan for Joomla

Migration Scan for Joomla

  • Joomla
  • WordPress
  • Fast Turnaround
  • Joomla
  • WordPress
  • Quick Analysis
  • Joomla
  • WordPress
  • Restore Security
  • Joomla 1.0
  • Joomla 1.5
  • Review Impact
       

 

* all fees in USD

Not sure which option to choose? We recommend starting with a 4 Hour Prepaid Bundle,
you can always upgrade later.

 


What Other People Say

Testimonials @cmsmarket
Your company rocks!

I have been consistently amazed at how easily you have fixed issues with my site. Typically a problem that would have frustrated me all day is fixed by Open Source Support Desk with one or two support points.
Being a nonprofit, I must be very careful with money I spend. With Open Source Support Desk, I am saving money compared to the sunk cost of me trying to fix it myself. Instead of fixing website issues all day, I can go back to planning, managing, and strategy.

I wish I would have hired you years ago!

Chris Groves
United Way of Central Ohio
 

Any Questions Left?

Submit Support Requests for Joomla and WordpressDon't worry! Contact us to discuss your support requirements or Submit your Support Ticket and we will help you with any Joomla or WordPress related issue or problem you might have!

Top 5 Business Owner Issues

Doctor CMS

Most "popular" support requests we solve for Business Owners and webmasters:

  • Can this be done?
  • Reinstate hacked web sites
  • Upgrade CMS and/or extensions to latest version
  • How To's
  • Errors after Search Engine Optimization

What is your issue?

Submit a Support Requests for Joomla and Wordpress

Upcoming Requests

New Joomla and WordPress Issues To Be Discussed

A growing number of Business Owners and webmasters will focus on:

  • How will Joomla 2.5 Impact my web site
  • Autopublish new content on social media like facebook and twitter
  • Allow users access to specific sections based on there role
  • Launching community features
  • Embedding media from YouTube, Flickr, Picasa and others

What is on your wish list?

Submit a Support Requests for Joomla and Wordpress

 

Get Started
Order a Prepaid Support Bundle Now
Sign Up for a Support Contract Now
Get Secure Now
Support Plans for Joomla and WordPress

Joomla And WordPress Support

Help for Joomla and WordPressWhy wait?
Let us help you with:

  • Installation
  • Settings and Configuration
  • Design
  • Customization
  • Upgrades
  • Security Issues
  • SEO improvements
  • Migration

Included Support Methods

Submit a Support Request

Technical Support Methods

Technical Support Methods for Joomla and WordPress

Design

Joomla and WordPress Support for Designers

Web Designers You stay focused on the creative end of things, while we make it work in your CMS for you.

Develop

Joomla and WordPress Support for Developers

Web Developers Let us do Support and Maintenance, so you can focus on new business and projects.

Deploy

Joomla and WordPress Support for Business Owners and Webmasters

Business Owners Why wait for answers to your Joomla or WordPress questions? We are here for you 24/7!