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Open Source Support Desk

Business Owners: Grow Your Business Online

Let us help you use the web more effectively

  • Optimize your website
  • Work smarter
  • Improve the stickiness of your site
  • Connect your site to RSS and social media sites like facebook, twitter and linkedin and expand your audience
  • Technical Support Methods for Joomla and WordPressSetup email marketing tools
  • Create and support web based applications
  • Get results through call-to-action: improve your conversion rates!

With over 5 years experience in solving support requests from clients around the globe, we can demystify Joomla and WordPress for you. Let us help you remove those frustrating issues that keep you from achieving your goals.

Why Wait?

Get jargon-free help on time and on budget now!

We Help You Take Control

We Help You Take Control Over Joomla and WordPress

  • With a free and open source based CMS you will be fully empowered to manage your content yourself
  • We help you and your team with free tutorials and training requirements

We Help You Take Away The Barriers

  • Help Google and other search engines to index your site more effectively
  • Get the right kind of visitors for your business
  • Scale your site in time
  • Enable the type of features your visitors would expect to have access to



Why Use A Content Management System?

Both Joomla and WordPress give you an innovative and intuitive out-of-the-box solution with zero software acquisition cost. The software and its extensions are backed by a global open source community of thousands and thousands enthusiastic developers worldwide.

Joomla Inspiration

WordPress Inpiration

Launching and maintaining any CMS can be complex: what about hosting requirements, versions, browser compatibility, updates, security, search engine optimization and support?

Open Source Support Desk will help you and your team take control over every aspect of your Joomla and WordPress CMS.




Scale Your Online Business

  • Open Source Support Desk provides flexibility, scalability and security to support fast growing sites
  • We help you rollout micro sites for events, promotions, brands, departments or office locations in a breeze.

Measure Your Success

  • Let Us Help To Be Successfull With Joomla and WordPressLet us help you setup Google Analytics and analyze and improve your traffic
  • Get real time analytics through Woopra or GetClicky: watch your visitors go through your site in real time
  • Monitor your site every 5 minutes from 48 different locations worldwide: receive email and sms alerts as soon as an issue with your site or server arises



Support Options To Meet Your Needs

We are happy to help you, up to 24/7.

Choose the Support Plan that fits your needs

Prepaid Support

Contact us regularly without being billed for each and every request submit with:
  • 24/7 access to professional support
  • Full control over time spent and cost
  • Buy a Prepaid Support Bundle for Joomla and WordPress NowPrepaid Support for Joomla and WordPressNo surprise on cost

Support Contract

Guaranteed and proactive support with Strict Service Level Agreements (SLAs)
  • We maintain the site and its extensions
  • We monitor your site and server
  • Save time and money on staff
  • Reduce the error rate of your system
  • Sign Up for a Support Contract for Joomla and WordPress NowSupport Contracts for Joomla and WordPressGet a longer life span for your CMS


What Other People Say
Testimonials @cmsmarket
Your company rocks!

I have been consistently amazed at how easily you have fixed issues with my site. Typically a problem that would have frustrated me all day is fixed by Open Source Support Desk with one or two support points.
Being a nonprofit, I must be very careful with money I spend. With Open Source Support Desk, I am saving money compared to the sunk cost of me trying to fix it myself. Instead of fixing website issues all day, I can go back to planning, managing, and strategy.

I wish I would have hired you years ago!

Chris Groves
United Way of Central Ohio


Any Questions Left?

Submit Support Requests for Joomla and WordpressDon't worry! Contact us to discuss your support requirements or Submit your Support Ticket and we will help you with any Joomla or WordPress related issue or problem you might have!


Support Plans for Joomla and WordPress
 

Top 5 Business Owner Issues

Doctor CMS

Most "popular" support requests we solve for Business Owners and webmasters:

  • Can this be done?
  • Reinstate hacked web sites
  • Upgrade CMS and/or extensions to latest version
  • How To's
  • Errors after Search Engine Optimization

What is your issue?

Submit a Support Requests for Joomla and Wordpress

Upcoming Requests

New Joomla and WordPress Issues To Be Discussed

A growing number of Business Owners and webmasters will focus on:

  • How will Joomla 1.6 Impact my web site
  • Autopublish new content on social media like facebook and twitter
  • Allow users access to specific sections based on there role
  • Launching community features
  • Embedding media from YouTube, Flickr, Picasa and others

What is on your wish list?

Submit a Support Requests for Joomla and Wordpress

Get Started
Order a Prepaid Support Bundle Now
Sign Up for a Support Contract Now
Support Plans for Joomla and WordPress
Support Rewards as a Thank You!
Learn more about the Support Rewards Features
Sign Up for a Support Contract Now

Joomla And WordPress Support

Help for Joomla and WordPressWhy wait?
Let us help you with:

  • Installation
  • Settings and Configuration
  • Design
  • Customization
  • Upgrades
  • Security Issues
  • SEO improvements
  • Migration

Included Support Methods

Submit a Support Request

Technical Support Methods

Technical Support Methods for Joomla and WordPress

Design

Joomla and WordPress Support for Designers

Web Designers You stay focused on the creative end of things, while we make it work in your CMS for you.

Develop

Joomla and WordPress Support for Developers

Web Developers Let us do Support and Maintenance, so you can focus on new business and projects.

Deploy

Joomla and WordPress Support for Business Owners and Webmasters

Business Owners Why wait for answers to your Joomla or WordPress questions? We are here for you 24/7!

Team Up

Open Source Support Desk's Partner Program

Find a great Partner in our network or become one yourself.

Company

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