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Open Source Support Desk



Enterprise SLA
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Enterprise SLA

Price: $ 495.00

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Maintenance Contract with Weekly updates.

  • Guaranteed Proactive and Continuous Maintenance
  • Monthly subscription at a fixed fee
  • Cancel anytime (we stop billing that day). No lock-in
  • FREE Daily Backups
  • FREE SecureLive
  • FREE 24/7 Performance Monitoring
  • 10% Additional Discount on Prepaid Bundles

Full Control Over Cost

  • Contract period: one month with automatic renewal, cancel anytime.
  • Downgrade to a Basic SLA or Professional SLA at no additional charge.
  • Monthly invoice and payment through PayPal. A PayPal account is not required.

Money Back GuaranteeMoney Back Guarantee

In case we do not meet the Initial Response Time on any critical update, you are entitled to a full month's credit!

Account Setup in 8 Hours

We will do a security check on your order as soon as we have received it. Please allow us up to 8 hours. One of our Sales Staff members will contact you by telephone to verify your order and setup your account.

Choose Your SLA and Order Now

Please choose your Service Level Agreement Options below.


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Support Contract Benefits

  • Play it Safe
    Get the level of security your business needs.
  • Save Time and Money
    Increase the lifespan of your CMS with worry-free proactive upgrades and patches.
  • End User Support
    Optional end user support with priority service.
  • Improve Customer Experience
    Eliminate site issues and downtime.
  • True Open Source Spirit
    No lock-in, no minimum term, cancel anytime.
  • Easy Payment & Billing
    PayPal
    PayPal account not required. Banktransfer optional.

What Other People Say

'Thank you very much. It all work great. I will continue to buying the tickets in the future!'
Kaku Ito