8 hours Prepaid Support

• You get 8 hours of Support for Joomla or WordPress in a Prepaid-Package with a substantial discount.
• By prepaying for 8 hours of Support, you save 35% (value $ 220)
• For every Support-Hour you order, you get 2 Support Points. Each Prepaid Support Point equals 30 minutes of support by one of our support engineers.
• All requests are 100% time-and-material based. Our support engineers will log their time per minute spent for each activity on your requests.
• For each 30 minutes spent, 1 Support Point will be deducted from your Prepaid Support credits.
• Your Support Credit will be valid for 12 months.
• You can update your Support Credits before the expiration date to keep your Prepaid Support-account active.

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