Open Source Support Desk

Any shoe store owner will have to open his store in time every morning. He needs to vacuum the store on a daily basis and should wash the shop window every week or so. It's a lot of work next to selling shoes, but if he don't, his customers will stop visiting his shoe store within a couple of weeks.

Use your common sense

I only visit shoe stores that do all of the above, I 'know' that this will be true for 90% of all customers looking for a pair of shoes. It's common sense. Or to put it in an other way: creating and maintaining quality content will make it easy for search engines and human visitors to find your web site and return every now and then.

Know your numbers

Google Analytics will tell you 'exactly' who is visiting your 'shoe store', who is coming back, how often they return, how long they stay in, what they are looking at and much, much more. Google Analytics will generate these statistics for you for free, so it will be easy for you to collect and know your numbers.

Useful Joomla Extensions that you might consider using

• Google Analytics Tracking Module
• Google Analytics Module for Joomla 1.5
• J!Analytics - Google Analytics Module
• Virtuemart GA4V Module (Google Analytics for VirtueMart)

Any success stories to share?

What did Google Analytics tell you about your web site? What did you do to get better results?

Google has recently announced that it will be phasing out support for Microsoft Internet Explorer 6 (IE6) for it's popular web apps. They are starting with Google Docs and Google Sites. As a result you may find that from March 1 2010 key functionality within these products, as well as new Docs and Sites features, won’t work properly in older browsers. 

Later in 2010, Google will start to phase out support for IE6 for Google Mail and Google Calendar.

Google is not the first to stop supporting this incredibly old browser. Other service like YouTube dropped support for IE6 earlier.

Google announced Google Buzz, Google's answer to Twitter.

With Google Buzz you'll be able to share updates, photo's, videos and more out of your Gmail. Google is still rolling out Buzz to everyone, so if you don't see it in your Gmail account yet, check back tomorrow. Gmail users will get Buzz appearing in their email account over the course of a few days.